Privacy Policy

This Privacy Policy explains what information Hivework ("we," "us," "our") collects, how we use it, and the choices you have. It applies to the Hivework platform, websites, and services (the "Service"). By using the Service, you agree to this Policy.

1. Information we collect

Information you give us. Account details (such as your name, email, and handle), the content and configurations you create, the credentials and tools you connect, and anything you send us when you contact support.

Information from your use of the Service. Run history, logs, usage metrics, device and browser information, and similar technical data generated as you build and run Agents.

Information from third parties. When you connect a third-party tool, we receive the data needed to run your Agents against it, within the scope of the permissions you grant.

2. How we use information

We use information to:

• provide, operate, and secure the Service;
• run your Agents and show you their run history and costs;
• process payments and prevent fraud and abuse;
• provide support and respond to your requests;
• improve the Service and develop new features; and
• comply with legal obligations.

3. How we share information

We do not sell your personal information. We share it only:

• with service providers (such as hosting, payment, and infrastructure vendors) who process it on our behalf under appropriate confidentiality and security obligations;
• with third-party tools you connect, as needed to run your Agents;
• with engineers you commission, limited to what is needed for the work you agree to;
• when required by law or to protect rights, safety, and the integrity of the Service; and
• as part of a business transfer (such as a merger or acquisition), subject to this Policy.

4. Connected tools and credentials

You control which tools and accounts you connect, and you can disconnect them at any time. We protect connected credentials with technical safeguards and use them only to operate your Agents. Each connected tool's own privacy practices govern the data it holds.

5. Data retention

We keep information for as long as your account is active and as needed to provide the Service, then for a reasonable period to meet legal, accounting, security, and dispute-resolution needs. You can request deletion as described below.

6. Security

We use reasonable technical and organizational measures designed to protect your information. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. Tell us right away at hello@hivework.xyz if you believe your account or data has been compromised.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, email hello@hivework.xyz. You can also delete your account, which removes the data we hold for it, subject to limited retention described above.

8. International transfers

We may process and store information in countries other than where you live. Where required, we use appropriate safeguards for such transfers.

9. Children

The Service is not directed to children under the age required by your jurisdiction, and we do not knowingly collect their personal information.

10. Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will give reasonable notice and update the "Last updated" date above. Continued use after changes take effect means you accept the updated Policy.

11. Contact

For privacy questions, data-access requests, or deletion requests, email hello@hivework.xyz.