Support Email Urgency Triage

Ready to run

Reads incoming support emails, classifies their urgency, and posts urgent ones to a Slack channel with a short summary.

By @tenacodes1 clapShipped June 2026

What it does

Each step shows the tools it's allowed to touch.

Step 1

Read the email subject, body, and sender to understand the full context.

Step 2

Classify urgency as Low, Medium, High, or Critical using the defined criteria, and write a one-sentence reason.

Step 3

Write a concise 1–2 sentence summary capturing the core issue and any critical details.

Step 4

slack

If urgency is High or Critical, post the formatted Slack alert to the specified channel.

Step 5

Return the structured output with urgency level, reason, summary, and whether Slack was posted.

Read-only — the maker’s authored procedure5 steps · 1 tool

Individual developer5 tasks on the wallshipped this June 2026

Every number here is platform-tracked, not self-reported.